Frequently Asked Questions

The National Disability Insurance Scheme (NDIS) provides support to eligible Australians with permanent and significant disability to help them achieve their goals and live more independently.

You may be eligible if you: · Are under 65 years old · Are an Australian citizen, permanent resident, or hold a Protected Special Category Visa · Have a permanent or significant disability that affects your ability to take part in everyday activities · If you do not fall under these categories, please contact us to see what support is available to you

You can apply directly through the NDIS website, by phone, or by completing an Access Request Form. Our team can guide you through the process to make it simple and stress-free.

We provide a range of supports including: · Accommodation & Tenancy · Assist Access / Maintain Employment · Supported independent living (SIL) · Transportation and mobility support

Yes. Rahmah Care offers care grounded in compassion, dignity, and cultural understanding. We respect all faiths and tailor support to individual preferences. We are CALD focused service.

All our support workers are qualified, experienced, and hold up-to-date NDIS Workers Screening Checks, Working With Children Checks, and relevant NDIS training certifications.

· Self-managed: You manage your own funding and choose your providers. · Plan-managed: A plan manager handles the finances on your behalf. · NDIA-managed: The NDIA pays providers directly from your plan

All our prices follow the official NDIS Price Guide. We're transparent about costs, and you'll never be charged more than the approved NDIS rate.

Rahmah Care provides comprehensive NDIS support, counselling services, and community support programs to help individuals and families in need.

To access our NDIS support services, please contact us through our enquiry form or call us at 1300 998 444. Our team will guide you through the process.

Yes, all our counselling services maintain strict confidentiality standards. Your privacy and information are protected in accordance with professional standards.

While some services require NDIS eligibility, we also offer community support services and counselling that are accessible to all members of the community.

Specialist Disability Accommodation (SDA): SDA refers to the housing itself - specially built homes for people with very high support needs. It covers: accessible design, safety features, wheelchair-friendly spaces, environmental controls technology. SDA funds the building - not the support staff. Supported Independent Living (SIL): SIL is the support inside the home, including: personal care, cooking, cleaning, medication prompts, community access, overnight support. SIL funds support workers, not housing.

We welcome all feedback. You can contact us directly, fill out the form on our website, or email us in confidence. If your concern isn't resolved, you can contact the NDIS Quality and Safeguards Commission for independent support.